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Ransomware attacks are a form of malware that encrypts data belonging to the victim, demanding a ransom payment in exchange for its release. This growing threat has the potential to cause catastrophic consequences for both individuals and businesses. Taking swift and efficient action in response to a ransomware attack can determine the difference between full recovery and total data loss. In this article, we offer an explainer-style guide that details the steps required to respond to a ransomware attack.

Identify the Attack

The first step in responding to a ransomware attack is to identify it. Signs of a ransomware attack include a pop-up message demanding payment, encrypted files with a strange extension, and the inability to access files. You can verify the attack by checking for the ransom note which typically contains instructions on how to pay the ransom.

Contain the Attack

Once you have identified the attack, you must isolate the infected system to prevent further damage. Disconnect the infected computer from the network and turn it off. Avoid connecting any removable devices to the infected computer. You must also prevent the spread of ransomware to other systems on the network. Update the security software, use strong passwords, and disable unnecessary services to increase security measures.

Mitigate the Damage

To mitigate the damage done by the ransomware attack, you must back up essential data regularly. Back up essential data on a separate, isolated system regularly to avoid losing everything in case of a ransomware attack. Once you have the backup, restore encrypted data to a clean computer to avoid re-infection.

Contact Law Enforcement and Cyber Security Experts

Reporting the attack to local law enforcement is an essential step in responding to a ransomware attack. Reporting the crime helps law enforcement track and prosecute the culprits. Consulting with a cyber-security professional will be helpful to prevent future attacks. An expert can identify vulnerabilities in your system and offer recommendations on how to secure your system.

Responding to a ransomware attack is a complex process, but the steps outlined above can help you contain the damage and prevent future attacks. Be sure to identify the attack, contain it, mitigate and seek professional help. Protect your data with regular backups and software updates, and use strong passwords. The best defense against ransomware attacks is being prepared. Keep your systems secure, have a plan in place, and invest in cybersecurity measures to reduce the risk of ransomware attacks.

Not interested in managing this all internally? Performive can provide ransomware prevention that combines the latest security technologies and our subject-matter experts that personally manage your systems. 

Chat with one of our Sales Engineers about how Managed Cloud Services with Performive can give your organization time back.