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CUSTOMER SCENARIO

More and more companies are realizing that data protection is becoming an essential part of their security arsenal. This was no different for a municipal utility client who recognized the vulnerability of their data due to the lack of formal protection measures, limited IT resources, and constrained Capex budget. To find a suitable solution, the client issued an anonymous request for proposal to the market, looking for a provider that could offer a comprehensive approach to data protection that covered both on-premise and cloud-based solutions.

With limited resources, the client found it challenging to manage maintenance, patching, and scaling issues. As a result, they needed a robust hybrid disaster recovery solution that would cater to their operational and financial requirements.

PERFORMIVE SOLUTION

After receiving proposals from various providers, the utility client chose Performive mainly for their innovative technology solutions that solve both known and future challenges on-premise as well as in the cloud​. The Performive solution provided the client with comprehensive data protection including a diversified DRaaS environment in both VMWare & Veeam, on-premise Managed Veeam Backup Appliances, and Immutable Cloud Backups.

Performive responded to the RFP with the flexibility to deliver services where the client needed them, a significant differentiator. Performive provided a turnkey, on-premise solution that was flexible, reliable, and secure in order to meet the public utility’s strict compliance and security requirements.

As a Cloud Verified and Veeam Gold Partner, Performive’s expertise and experience with Veeam were crucial in demonstrating their ability to deliver quality services to the client. Throughout the sales process, Performive demonstrated professionalism, attention to detail, and accessibility to technical resources which enabled trust for the client.

CUSTOMER OUTCOME

The customer was able to simplify their solution by engaging one provider for all their needs, including hardware, software, cloud, and management. This streamlined approach allowed for significant improvements in support and performance.

Now, with a comprehensive and compliant data protection solution in place, the customer has peace of mind. Their data is stored as immutable copies, ensuring that it is protected and secure. Additionally, warm replications are available, allowing for quick restoration in the event of an outage. The customer can rest easy knowing that their data is safe and easily recoverable.