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ATLANTA, December 13, 2023 – Performive, the Secure, VMware-centric Managed Multicloud Provider Built for Mid-Enterprises, proudly welcomes industry veteran Rob Ossian as the new Director of Customer Operations. With over 25 years of experience at companies like Dell and National Instruments, Rob brings a wealth of expertise to Performive. 

In his role, Rob will lead Performive’s support and customer service teams, focusing on customer experience, satisfaction, and service delivery. Expressing his excitement about joining Performive, Rob stated, “I believe in the direction the company is headed, the opportunity for automation, and intelligence-driven scale. I’m a builder of scale at heart.” 

Rob is dedicated to enhancing customer engagement, emphasizing proactive notifications and exceeding expectations. “Our customers will renew with us based on how my team works with them. We want to make meaningful communications with our customers.” 

With over 25 years of executive-level experience, Rob Ossian is a highly accomplished Global Operations Professional. Recognized for his visionary leadership, he has successfully scaled and retained high-performance teams for startups and Fortune 500 organizations across various industries. 

Performive is confident that Rob Ossian’s leadership will elevate the company’s commitment to delivering exceptional customer experiences in the managed services industry. 

In his prior role as Director of Operations at Indeed Flex, Rob Ossian was responsible for creating a world-class, consistent and seamless “One Global Team” customer experience.