CUSTOMER SCENARIO As an organization in the process of expanding through acquisition, the customer is running operations across a mixture of hypervisors. Their legacy operating system is Hyper-V, but new acquisitions run mostly VMware. Their future plans include migrating all operations to a VMware platform. To improve security, current operations, and time efficiency internally, the…
How to get internal buy-in on Microsoft O365 Backups: Selling to your C-Level
IT Professionals have their plate full, serving their internal team, delivering service to their customer set, operating the organizations IT stack and strategizing to stay on trend and ready for the future of IT operations. The most useful blogs, thought leadership and downloads are those that help the IT Leader do what may not come natural to them – selling. In fact, many avoid the sales role to such an extent, that we also don’t want to be sold to. Sales can sometimes seem like a dirty word – so let’s instead call it Wooing or convincing or making a case. We can all agree that in that context, selling is a part of everyday life.
In a company setting, the IT Leader often has to fight for what is right. With fixed budgets and limited resources, adding more service or protection can be a difficult battle. In the case of backups, especially Microsoft O365 Backups however, there is an easy way to pitch and get immediate buy-in from the C-Level suite. I hope that this information helps you to keep protecting your company and their data – but mostly we hope it helps strengthen your position as a leader within your organization.
The Opener and the Closer to Selling O365 Backups Internally
Did you know that in your MSA with Microsoft, they acknowledge that there may be downtime, disruption and loss of data in your service? Microsoft even recommends in their Service Agreement to back up your data with a Third Party?
Here is an excerpt from Microsoft’s Service Agreement:
“We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly back up Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”
If I were an IT Leader, pushing for best practice data protection by automating your Microsoft O365 Backup Service within the organization, I would love to say “M. CEO/CFO, I see that you have signed this service agreement with Microsoft. Now, it is my duty to implement the recommend course of action to which you agreed and protect our organization from data disruption or loss.” Don’t you wish all SaaS and IT Services were this easy to get internal buy-in on?
As always, the Performive team is here to help. We offer free trials of Microsoft O365 Backups and Professional Consulting Services (by the hour) so that you always have expert advice to help shape your strategy and elevate the skills in you IT Team. Start by chatting with us
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