CUSTOMER BACKGROUND During a routine Quarterly Business Review with the established customer, they inquired about a new product added to the Performive portfolio, Desktop as a Service. Their IT team was overloaded with the challenge of supporting a now-remote workforce. As a device refresh loomed due to over-worked hardware, the team wanted to explore the…
Customer Story: Desktop as a Service and Application Virtualization
The client’s current Application Virtualization provider was going out of business, and they needed to find a new solution. The customer had currently been running on a Citrix’s XenApp foundation and preferred to invest in a more agile and cost-effective VMware solution.
CUSTOMER USE CASE
The customer has up to 600 part-time users that access a set of applications (time and attendance, financial apps, etc.) to support their organization. By setting up 100 instances to host their key applications, they could cost-effectively support logins to their operations. The solution needed to fit within their current HIPAA Compliant environment, with security being a key driver. Another key driver for the customer was keeping costs down to maximize their mission’s impact.
The Performive Engineering team would need to migrate their old environment, transitioning over 50 locations to Performive’s Cloud Platform. The DaaS solution gave the customer a shared pool of critical operations applications cost-efficiently. The solution consisted of a Virtual Private Cloud, Backups, and SD-WAN to connect all of their locations. Eight powerful virtual servers were deployed to deliver the client’s key applications. One hundred workspaces were delivered in a shared resource model. Active and automated backups of all workspaces have been implemented and are currently managed by the Performive Devoted Support Team. The migration, environment setup, DaaS deployment, networking configuration, and onboarding was complete in less than 30 days.
The customer has commented that they are seeing an increase in speed and performance, as well as emailing their implementation team the following: “Our entire infrastructure is now running at Performive. It’s also running really well. I can’t thank everyone enough for the effort. I am over the moon with how well everything went.” The customer also saved over $80,000 on licensing costs with the Performive Solution. The client and Performive are now working on a Disaster Recovery solution to fully replicate their environment in a region outside of the host region.
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